Terms of sale
Prices and payment
Each item listed with price including VAT. In the basket you can see the total price including all fees, VAT, delivery and payment.
Bank / Credit Card.We accept Visa, MasterCard and American Express. All transactions are encrypted via SSL (Secure Sockets Layer) and are completely safe. For maximum security we also use 3DSecure. Card purchases are free of charge.
The amount will be deducted from your card. We handle all information with the utmost security. We use secure payment via DIBS Payment Services AB. Our card provider meets the requirements for PCI-DSS. Your card payment is secured with DIBS Payment Services. The card number is sent via an encrypted connection directly to the bank. The store does not have any information about your card or bank account. As a customer you are entitled to request an extract of the registered personal data and request that they be removed or altered.
You pay directly by logging in and transfer money via your internet. We offer direct payments with Swedbank. All transactions are encrypted via SSL (Secure Sockets Layer) and are completely safe. Direct Payment is free of charge.
Cash on Delivery
You pay at the post office when you pick up the goods. 99 SEK will be added. Unclaimed packages will be charged with 200 SEK.
Returns and Complaints
The easy way is following the EU National Board for Consumer Complaints recommendations.On If you regret your purchase and wish to return the item; we offer 30 day return policy on unused goods with un-destroyed packaging. You, the customer are responsible for the return shipment to us. If you want to change the product for something else, we stand for the shipping back to you. To utilize the open purchase order of returning the goods well packaged with a copy of the order confirmation and note if you want to use open purchase. Please notify us how you want us to transfer money to you.
Shipping & Delivery
Delivery is by mail Parcel Post, with the Swedish Posten. They are sent by first-class letter. Shipping costs are 99 SEK no matter how much you order. Orders which are arriving before 15:00 pm on working days (mon-fri) are always shipped the same day. Post's delivery time is normally 1 day to 2 days.
Parcel, within the EU
We ship to all countries within the EU. For international shipping you will be charged with an expatriation allowance of between 65-175 SEK, depending on which country the package will go to. This means that costs will be 99 SEK + extra charge.
Returns are at your own expense unless the product is defective or if we have packed the wrong goods. Returns must be sent by post mail or packages, not by cash on delivery. For exchanges we will pay the new shipment from us to you. When you use your right of regret you should, in the case of an article: send or return it to us in the case of a service: keeping the material available to us, if it does not cause inconvenience to you.
We will, if you exercised your right to cancel, refund what you paid for the item as soon as possible or within 30 days from the date we received the goods or, if there is a service, the notice of your regret. You have to pay return cost of shipment when sending back the goods. We always pay back the cost of returning the so-called replacement products.
If you are under 18 must have parents’ permission to order from us.
We follow. Everything under the Personal Data Act.
Your data is protected with us.